HAVE A QUESTION?
We’ve pulled together some useful FAQ’s for you below. Hopefully, your question is answered below but if not, please get in touch with us by clicking here to create a new support ticket to speak to a member of our team.
What time does the show open?
Gates are open to the public from 10:00, Clubs and Special Displays from 08:00. The event closes at 17:00.
Is the event solely for Ford models?
Yes – all cars being displayed or going out on track must be a Ford. Visitors can park their cars in the public car park no matter what make or model.
Are credit cards accepted on the gate?
Yes, credit or debit cards can be used on the gate.
Can I bring my dog?
No. To comply with the venue’s rules, no animals are allowed on site, apart from assistant dogs. If you do intend to bring an assistance dog, before your arrival, you must email us at shows@kelsey.co.uk so the necessary arrangements can be made.
Are there food units on site?
There are many food and bar units on-site and open throughout the day. You can bring your own food and drink into the show if you prefer. Glass bottles are not permitted and will be confiscated.
Are BBQ’s allowed on site?
BBQ’s are permitted in the campsite, not on club stands.
How can I buy ticket?
Tickets are purchased online. Advanced ticket sales close midnight (GMT) on the Friday before the event. Tickets can also be purchased on the gate from 10:00. If you are attending within a display car and you haven’t got a ticket, you can purchase a ticket on the day from 07:00.
Can you purchase tickets over the phone?
All tickets are purchased online through our ticketing system. If you have any problems please give us a call on 01959 541444.
Can I get a refund for my tickets once I’ve bought them?
Tickets are non-refundable and non-transferable.
Do I have to print the tickets?
The tickets are valid printed off OR on your smart phone, as long as the barcode is clear.
My tickets haven’t arrived yet, when will I get them?
General admission tickets are emailed out to you upon completion of payment. Please check your junk or spam folder. If you have not received your tickets, please contact a member of our team at shows@kelsey.co.uk
I selected booking protection with my order and I can no longer attend the event, how can I claim this?
Your booking protection is covered by XCover, to contact them, please click here
CAMPING QUESTIONS
Campsite rules click here
Are there facilities on the campsite?
There are toilets but no showers.
Are there any catering facilities when camping?
There is an onsite cafe open until late where you can purchase a range of street food, burgers and breakfasts. This unit also sells soft drinks and has a licensed bar.
Can we BBQ?
Yes, BBQ’s must be raised off the ground and disposed of by dousing in water before placing in the blue
bins/skip.
Can I park next to my tent?
Yes, vehicles are parked with your tents, so we ask you to restrict movement as much as possible so not to cause a disturbance to other campers nearby.
We allow modest sound systems, but please be mindful of others around you as noise travels. No noise after 23.00 please.
Will our possessions be safe?
The campsite has security, but we would advise that you keep any valuables with you or leave them at home.
Kelsey Publishing Ltd and the venue accept no liability for loss or damage to any personal property.
Campsite rules can be found here – please ensure you read through them before attending.
Campsite Rules:
– No noise after midnight, all music must be stopped
– No pets allowed on site, except guide dogs
– Drunk drivers will have their keys confiscated and the police will be called
– No unauthorised trading is permitted on-site
– No unauthorised vehicles i.e quads, mini-motos, drones
– No glass will be permitted in the campsite
– No fireworks – it is illegal and the police will prosecute offenders
– No refunds or exchanges will be made
All guests are responsible for assisting with the enforcement of the campsite rules, by being vigilant
and notifying security immediately of any incidents.
In the event of non-compliance, guests may be asked to leave the campsite and/or the event organisers will be informed which may result in event entry being cancelled without refund.
